How To Fix CPE_IPC427 - Unknown quotation key &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CPE_IPC - CPE: Message Class for Pricing Engine Part

• Message number: 427

• Message text: Unknown quotation key &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPE_IPC427 - Unknown quotation key &1 ?

  The SAP error message CPE_IPC427 "Unknown quotation key &1" typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is unable to find a quotation associated with the key provided in the error message.
  Cause:
  
  Invalid Quotation Key: The quotation key provided does not exist in the system. This could be due to a typo or an incorrect reference.
  Quotation Not Created: The quotation may not have been created or saved properly in the system.
  Data Deletion: The quotation might have been deleted or archived, making it unavailable for the current transaction.
  Authorization Issues: The user may not have the necessary permissions to access the quotation.
  System Configuration: There may be issues with the configuration of the relevant modules that handle quotations.
  
  Solution:
  
  Verify Quotation Key: Check the quotation key for any typographical errors. Ensure that the key you are using is correct.
  Check Quotation Existence: Use transaction codes like VA23 (Display Quotation) or relevant reports to see if the quotation exists in the system.
  Review User Permissions: Ensure that the user has the necessary authorizations to access the quotation.
  Consult Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  Recreate Quotation: If the quotation does not exist, you may need to recreate it.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Convergent Charging or Invoicing for more details on handling quotations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the "Unknown quotation key" error in SAP.