How To Fix CPE_INTERFACE278 - Data record missing for Tier update record &1, &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CPE_INTERFACE - CPE IInterface Message Class

• Message number: 278

• Message text: Data record missing for Tier update record &1, &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPE_INTERFACE278 - Data record missing for Tier update record &1, &2 ?

  The SAP error message CPE_INTERFACE278, which states "Data record missing for Tier update record &1, &2," typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP Customer Experience (CX) modules when there is an issue with the data being processed for tier updates. This error indicates that the system is expecting a data record that is not available or is missing for the specified tier update.
  Causes:
  
  Missing Data Records: The most common cause is that the data record that the system is trying to access for the tier update does not exist in the database.
  Incorrect Configuration: There may be configuration issues in the tier update process, leading to the system looking for records that are not properly set up.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect entries in related tables.
  Integration Issues: If the tier update is part of an integration process