How To Fix CPE_INTERFACE267 - Tiered Pricing Option not found for Tier record &1, &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CPE_INTERFACE - CPE IInterface Message Class

• Message number: 267

• Message text: Tiered Pricing Option not found for Tier record &1, &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPE_INTERFACE267 - Tiered Pricing Option not found for Tier record &1, &2 ?

  The SAP error message CPE_INTERFACE267, which states "Tiered Pricing Option not found for Tier record &1, &2," typically occurs in the context of pricing procedures, particularly when dealing with tiered pricing in SAP Convergent Charging (SAP CC) or similar modules. This error indicates that the system is unable to find a valid tiered pricing option for the specified tier record.
  Cause:
  
  Missing Tiered Pricing Configuration: The tiered pricing option may not be configured correctly in the system. This could be due to missing entries in the pricing tables or incorrect settings in the pricing procedure.
  Incorrect Tier Record: The tier record specified in the error message may not exist or may not be properly defined in the system.
  Data Inconsistency: There may be inconsistencies in the data related to tiered pricing, such as missing relationships between tiers and pricing options.
  Versioning Issues: If there are multiple versions of pricing configurations, the system may be referencing an outdated or incorrect version.
  
  Solution:
  
  Check Tiered Pricing Configuration: Verify that the tiered pricing options are correctly configured in the system. This includes checking the relevant pricing tables and ensuring that the necessary entries exist.
  Validate Tier Records: Ensure that the tier records referenced in the error message are valid and correctly defined. You may need to check the configuration for the specific tier and its associated pricing options.
  Review Pricing Procedures: Examine the pricing procedures to ensure that they are set up correctly and that the tiered pricing options are included as expected.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the tiered pricing data. This may involve running specific reports or using transaction codes that help identify inconsistencies.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on configuring tiered pricing and troubleshooting related issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE80 (for development objects) to help navigate the system.
  SAP Notes: Check for any SAP Notes related to tiered pricing and the specific error message. SAP Notes often contain patches, updates, or additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.