How To Fix CPE_ERP717 - Quotation rule &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CPE_ERP - CPE - Messages for ERP

• Message number: 717

• Message text: Quotation rule &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPE_ERP717 - Quotation rule &1 not found ?

  The SAP error message CPE_ERP717: Quotation rule &1 not found typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with quotations or sales documents. This error indicates that the system is unable to find a specific quotation rule that is required for processing a quotation.
  Cause:
  
  Missing Quotation Rule: The most common cause is that the quotation rule specified (denoted by &1 in the error message) does not exist in the system. This could be due to incorrect configuration or the rule not being created.
  Incorrect Configuration: The quotation rule may not be properly configured in the system, leading to the inability to retrieve it.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that store quotation rules.
  Authorization Issues: The user may not have the necessary authorizations to access the quotation rule.
  
  Solution:
  
  
  Check Quotation Rule Configuration:
  
  Go to the configuration settings in SAP and verify if the quotation rule exists. You can check this in the customizing settings under the relevant area (e.g., Sales and Distribution or CRM).
  Use transaction codes like SPRO to access the configuration settings and navigate to the relevant section for quotation rules.
  
  
  
  Create or Modify Quotation Rule:
  
  If the quotation rule does not exist, you may need to create it. Ensure that all necessary parameters and settings are correctly defined.
  If the rule exists but is not functioning as expected, review its configuration and make any necessary adjustments.
  
  
  
  Check for Data Consistency:
  
  Run consistency checks or reports to ensure that all necessary data entries are present and correct. This may involve checking related tables in the database.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access and use the quotation rule. This may involve checking roles and permissions in the user profile.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on how to configure and manage quotation rules.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and quotations.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.