How To Fix /CPD/SS_MESSAGES490 - Delivery organization &1 does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/SS_MESSAGES -

• Message number: 490

• Message text: Delivery organization &1 does not exist.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/SS_MESSAGES490 - Delivery organization &1 does not exist. ?

  The SAP error message /CPD/SS_MESSAGES490 Delivery organization &1 does not exist typically indicates that the system is unable to find a specified delivery organization in the database. This can occur in various contexts, such as during the processing of sales orders, deliveries, or other logistics-related transactions.
  Cause:
  
  Non-Existent Delivery Organization: The delivery organization specified in the transaction does not exist in the system.
  Incorrect Configuration: The delivery organization may not have been properly configured in the system.
  Data Entry Error: There may be a typo or incorrect entry in the field where the delivery organization is specified.
  Master Data Issues: The relevant master data (like customer or material master) may not be correctly set up to include the delivery organization.
  
  Solution:
  
  
  Check the Delivery Organization: Verify that the delivery organization specified in the transaction actually exists in the system. You can do this by navigating to the relevant configuration or master data areas in SAP.
  
  
  Create or Update Delivery Organization:
  
  If the delivery organization does not exist, you may need to create it. This can typically be done in the configuration settings under Logistics > Sales and Distribution > Master Data > Business Partners > Define Delivery Organizations.
  If it exists but is not active or properly configured, you may need to update its settings.
  
  
  
  Correct Data Entry: Double-check the entry for any typos or incorrect values. Ensure that the correct delivery organization code is being used.
  
  
  Review Master Data: Ensure that the relevant master data (like customer master or material master) is correctly set up to include the delivery organization. This may involve checking the sales area data for customers or the plant data for materials.
  
  
  Authorization Issues: Ensure that the user has the necessary authorizations to access the delivery organization. Sometimes, the error may arise due to insufficient permissions.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OVX5 (for defining delivery organizations) or VD03 (to display customer master data) to check the configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for detailed information on configuring delivery organizations and related master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Sales and Distribution (SD) or Logistics.