How To Fix /CPD/PWS_RATECARD060 - Enter valid order no. or line item

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/PWS_RATECARD -

• Message number: 060

• Message text: Enter valid order no. or line item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/PWS_RATECARD060 - Enter valid order no. or line item ?

  The SAP error message /CPD/PWS_RATECARD060 Enter valid order no. or line item typically occurs in the context of the SAP Convergent Charging (SAP CC) or related modules where users are required to input a valid order number or line item for processing.
  Cause:
  
  Invalid Input: The order number or line item entered does not exist in the system. This could be due to a typo, incorrect format, or the order/line item being deleted or not yet created.
  Authorization Issues: The user may not have the necessary permissions to view or access the specified order or line item.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems, leading to the order or line item not being recognized.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, affecting the ability to retrieve or validate order numbers or line items.
  
  Solution:
  
  Verify Input: Double-check the order number or line item for any typographical errors. Ensure that the format is correct and that you are using the right identifiers.
  Check Existence: Use transaction codes or reports in SAP to verify that the order number or line item exists in the system. You can use transaction codes like VA03 (Display Sales Order) or ME23N (Display Purchase Order) depending on the context.
  User Authorization: Ensure that the user has the necessary authorizations to access the order or line item. This may involve checking roles and permissions in the user profile.
  Data Refresh: If there are synchronization issues, try refreshing the data or waiting for the system to update. In some cases, logging out and back in may help.
  Consult Documentation: Review any relevant SAP documentation or help files for specific instructions related to the module you are working with.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting or verifying order details.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.