How To Fix /CPD/PWS_RATECARD003 - Customizing locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/PWS_RATECARD -

• Message number: 003

• Message text: Customizing locked by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/PWS_RATECARD003 - Customizing locked by user &1 ?

  The SAP error message /CPD/PWS_RATECARD003 Customizing locked by user &1 indicates that a specific customizing object in the SAP system is currently locked by another user. This typically occurs when a user is editing or has opened a customizing transaction, preventing other users from making changes to the same object until the lock is released.
  Cause:
  
  User Lock: The user identified by &1 has opened a customizing transaction and has not yet saved or exited it properly, which keeps the object locked.
  Session Timeout: Sometimes, if a user’s session times out or if they exit unexpectedly, the lock may not be released immediately.
  Long-running Transactions: If a user is performing a long-running transaction, it can hold the lock for an extended period.
  
  Solution:
  
  Wait for Release: If the user is actively working on the customizing object, the best approach is to wait until they finish and release the lock.
  Contact the User: If you know who the user is, you can contact them to see if they can save their work or exit the transaction.
  Check Locks: You can check the locks in the system using transaction code SM12. This transaction allows you to view and manage locks.
  
  Enter the relevant table name or leave it blank to see all locks.
  Identify the lock held by the user and determine if it can be released.
  
  
  Release Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock entry in SM12. Be cautious with this approach, as it may lead to data inconsistency if the user is still working on the object.
  System Administration: If the issue persists, it may be necessary to involve your SAP Basis team or system administrator to investigate further.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  SU01: To check user details and status.
  
  
  User Management: Ensure that users are trained on how to properly exit transactions to avoid leaving locks in the system.
  Lock Management: Regular monitoring of locks can help prevent issues related to locked customizing objects.
  
  By following these steps, you should be able to resolve the error message and continue with your customizing activities in SAP.