How To Fix /CPD/PFP_MESSAGES310 - &3 &1 for customer &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/PFP_MESSAGES -

• Message number: 310

• Message text: &3 &1 for customer &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/PFP_MESSAGES310 - &3 &1 for customer &2 does not exist ?

  The SAP error message /CPD/PFP_MESSAGES310 typically indicates that there is an issue related to a customer record in the system. The message format suggests that it is trying to reference a customer (identified by &2) that does not exist in the database. The placeholders &1 and &3 may represent additional context or details related to the error.
  Cause:
  
  Non-Existent Customer: The most straightforward cause is that the customer ID you are trying to access or process does not exist in the system.
  Data Entry Error: There may have been a typo or incorrect entry when trying to reference the customer.
  Data Deletion: The customer record may have been deleted or archived, making it unavailable for the current operation.
  Authorization Issues: The user may not have the necessary permissions to view or access the customer data.
  Configuration Issues: There may be configuration settings that are preventing the system from recognizing the customer.
  
  Solution:
  
  Verify Customer ID: Check the customer ID you are using to ensure it is correct. Look for any typos or formatting issues.
  Check Customer Existence: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to verify if the customer exists in the system.
  Review Deletion/Archiving: If the customer was deleted or archived, you may need to restore the record or create a new one.
  Check Authorizations: Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the user profile.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department to investigate further, especially if it involves configuration or system integrity issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer management, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for customer master data management to understand how customer records are created, maintained, and accessed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.