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Message type: E = Error
Message class: /CPD/MC -
Message number: 023
Message text: User name does not exist
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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/CPD/MC023
- User name does not exist ?The SAP error message
/CPD/MC023 User name does not exist
typically indicates that the system is unable to find the specified user in the user master records. This can occur for various reasons, and here are some common causes, solutions, and related information:Causes:
- Incorrect User Name: The user name entered may be misspelled or incorrect.
- User Not Created: The user may not have been created in the SAP system.
- User Deactivation: The user account may have been deactivated or locked.
- Authorization Issues: The user may not have the necessary authorizations to access the transaction or function.
- Client-Specific Issues: The user may exist in a different client, and the current client does not have access to that user.
Solutions:
- Verify User Name: Double-check the spelling of the user name you are trying to access. Ensure that it matches exactly with what is in the system.
- Create User: If the user does not exist, you may need to create a new user using transaction code
SU01
. Ensure that you have the necessary authorizations to create users.- Check User Status: Use transaction code
SU01
to check if the user exists and verify their status. If the user is locked or inactive, you can unlock or activate the user.- Authorization Check: Ensure that the user has the necessary authorizations to perform the action they are trying to execute. You can check this using transaction code
SU53
after the error occurs.- Client Check: Make sure you are logged into the correct client where the user is defined. You can switch clients using the client selection option in the SAP logon screen.
Related Information:
SU01
: User MaintenanceSU53
: Display Authorization CheckSU10
: Mass User MaintenanceIf the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.
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