How To Fix /CPD/CL_MSG411 - Contact person deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/CL_MSG -

• Message number: 411

• Message text: Contact person deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/CL_MSG411 - Contact person deleted ?

  The SAP error message /CPD/CL_MSG411 Contact person deleted typically indicates that a contact person associated with a business partner or customer has been deleted from the system. This can occur in various scenarios, such as when a user attempts to access or process data related to a contact person that no longer exists.
  Cause:
  
  Deletion of Contact Person: The most straightforward cause is that the contact person was deleted from the system, either intentionally or accidentally.
  Data Synchronization Issues: If your SAP system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to discrepancies in contact person data.
  Authorization Issues: Sometimes, users may not have the necessary authorizations to view or access the contact person data, leading to confusion about whether the contact person exists.
  
  Solution:
  
  Verify Deletion: Check the business partner or customer record to confirm whether the contact person has indeed been deleted. You can do this by navigating to the relevant transaction (e.g., BP for Business Partner) and reviewing the contact person list.
  Restore Contact Person: If the contact person was deleted by mistake, you may need to restore the contact person. This can often be done by creating a new contact person with the same details.
  Check Data Synchronization: If your SAP system is integrated with other systems, ensure that data synchronization is functioning correctly. You may need to troubleshoot any integration issues.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the contact person data. If not, you may need to adjust the user roles or permissions.
  Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the deletion or access issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) to manage contact persons.
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
  Documentation: Review SAP documentation for managing business partners and contact persons to understand the implications of deletion and how to manage contact data effectively.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official support channels for further assistance.