How To Fix /CPD/CL_MSG401 - Customer is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/CL_MSG -

• Message number: 401

• Message text: Customer is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/CL_MSG401 - Customer is not valid ?

  The SAP error message /CPD/CL_MSG401 Customer is not valid typically indicates that the customer ID you are trying to use in a transaction or process does not exist or is not recognized by the system. This can occur in various SAP modules, particularly in Customer Relationship Management (CRM) or Sales and Distribution (SD).
  Causes:
  
  Incorrect Customer ID: The customer ID entered may be misspelled or incorrect.
  Customer Not Created: The customer may not have been created in the system yet.
  Customer Deactivation: The customer record may have been deactivated or marked as inactive.
  Authorization Issues: The user may not have the necessary permissions to access the customer data.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the customer not being recognized.
  
  Solutions:
  
  Verify Customer ID: Double-check the customer ID for any typos or errors.
  Check Customer Status: Use transaction codes like XD03 (for general customer data) or VD03 (for