How To Fix /CPD/CL_MSG383 - Contact person does not exist for commercial project

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/CL_MSG -

• Message number: 383

• Message text: Contact person does not exist for commercial project

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/CL_MSG383 - Contact person does not exist for commercial project ?

  The SAP error message /CPD/CL_MSG383 indicates that there is an issue related to the contact person for a commercial project. This error typically arises when the system cannot find a valid contact person associated with the project in question. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Contact Person: The most common reason for this error is that the contact person has not been assigned to the commercial project.
  Incorrect Configuration: There may be issues with the configuration settings in the project management module.
  Data Inconsistency: The contact person may have been deleted or is inactive in the system.
  Authorization Issues: The user may not have the necessary permissions to view or assign contact persons.
  
  Solution:
  
  
  Assign a Contact Person:
  
  Navigate to the project in question.
  Go to the project details and check the "Contact Person" field.
  If it is empty, assign a valid contact person from the list of available contacts.
  
  
  
  Check Contact Person Master Data:
  
  Ensure that the contact person exists in the system and is active.
  Go to the master data for the contact person and verify that all required fields are filled out correctly.
  
  
  
  Review Project Configuration:
  
  Check the project settings to ensure that the contact person assignment is configured correctly.
  Make sure that the project type allows for the assignment of contact persons.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to view and assign contact persons.
  If needed, consult with your SAP security team to adjust the user roles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on managing contact persons in commercial projects.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CJ20N (Project Builder) or CJ02 (Change Project) to manage project details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the error message /CPD/CL_MSG383 and ensure that a valid contact person is associated with your commercial project.