How To Fix /CPD/CL_MSG058 - Enter a valid contact number


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CPD/CL_MSG -

  • Message number: 058

  • Message text: Enter a valid contact number

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /CPD/CL_MSG058 - Enter a valid contact number ?

    The SAP error message /CPD/CL_MSG058 Enter a valid contact number typically indicates that the system requires a valid contact number to be entered in a specific field, but the input provided does not meet the validation criteria set by the system. This error can occur in various SAP modules, particularly in customer relationship management (CRM) or when dealing with business partner data.

    Cause:

    1. Invalid Format: The contact number entered may not conform to the expected format (e.g., missing digits, incorrect country code).
    2. Empty Field: The field for the contact number may be left empty when it is required.
    3. Special Characters: The contact number may contain invalid characters (e.g., letters, symbols) that are not allowed.
    4. Length Restrictions: The contact number may be too short or too long based on the defined length in the system.

    Solution:

    1. Check Format: Ensure that the contact number is entered in the correct format. This may include checking for country codes, area codes, and ensuring that only numeric characters are used.
    2. Complete the Field: If the field is empty, enter a valid contact number.
    3. Remove Invalid Characters: Ensure that the contact number does not contain any special characters or letters.
    4. Verify Length: Check the length of the contact number against the system's requirements and adjust accordingly.
    5. Consult Documentation: Refer to the specific SAP documentation or user guide for the module you are working in to understand the expected format and requirements for contact numbers.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
    • User Training: Ensure that users are trained on the correct data entry practices for contact information.
    • Field Configuration: If you have access, review the field configuration in the SAP system to understand the validation rules applied to the contact number field.
    • Testing: After making corrections, test the entry again to ensure that the error does not persist.

    If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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