How To Fix CPCL303 - Unknown message collector &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CPCL - Service Layer for Plans, Sequences, Operations, and Subober.

• Message number: 303

• Message text: Unknown message collector &1

What causes this issue?

INCLUDE EWB_TXT_INTERNAL_ERROR1 OBJECT DOKU ID TX
Message collector is not recognized.
INCLUDE EWB_TXT_INTERNAL_ERROR2 OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPCL303 - Unknown message collector &1 ?

  The SAP error message CPCL303 "Unknown message collector &1" typically occurs in the context of SAP's message handling system, particularly when dealing with message collectors in the context of the SAP Cloud Platform or other SAP applications that utilize message processing.
  Cause:
  The error message indicates that the system is unable to recognize or find the specified message collector identified by &1. This can happen due to several reasons:
  
  Incorrect Configuration: The message collector may not be properly configured in the system.
  Typographical Error: There may be a typo in the name of the message collector being referenced.
  Missing Collector: The message collector may not exist in the system or has been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the specified message collector.
  
  Solution:
  To resolve the CPCL303 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the message collector is correctly configured in the system. Check the relevant configuration settings in the SAP system.
  
  
  
  Verify Name:
  
  Ensure that the name of the message collector is spelled correctly in the code or configuration where it is being referenced.
  
  
  
  Existence of Collector:
  
  Check if the message collector actually exists in the system. You can do this by navigating to the relevant transaction or configuration area where message collectors are managed.
  
  
  
  Review Authorizations:
  
  Ensure that the user or process attempting to access the message collector has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust permissions.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or help resources for guidance on message collectors and their configuration.
  
  
  
  Check Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Message Collectors: In SAP, message collectors are used to gather and manage messages for processing. They are often part of the messaging framework in applications.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be valuable resources for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify and resolve the cause of the CPCL303 error in your SAP environment.