How To Fix CPBR001 - Browser not accessible from your work station

SAP Error Message - Details

• Message type: E = Error

• Message class: CPBR - Error/Warning/Information Messages for Browser

• Message number: 001

• Message text: Browser not accessible from your work station

What causes this issue?

You want to use the <zh>Engineering Workbench</> browser. The work
station you are working at (in other words, your PC or terminal) does
not support the necessary technology (ActiveX controls or Java Beans).

System Response

The system cannot start the browser.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPBR001 - Browser not accessible from your work station ?

  The SAP error message CPBR001, which states "Browser not accessible from your workstation," typically indicates that the SAP system is unable to access the web browser on your workstation. This can occur for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Browser Configuration: The web browser may not be configured correctly to communicate with the SAP system.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the browser.
  Firewall/Proxy Settings: Firewalls or proxy settings on your workstation or network may be blocking access.
  SAP GUI Settings: The SAP GUI may not be configured to launch the browser correctly.
  Browser Compatibility: The browser being used may not be compatible with the version of SAP you are using.
  Missing or Incorrect URL: The URL configured in the SAP system for the browser may be incorrect or missing.
  
  Solutions:
  
  
  Check Browser Settings:
  
  Ensure that the default web browser is set correctly on your workstation.
  Verify that the browser is not in "offline" mode.
  
  
  
  Network Connectivity:
  
  Test your network connection to ensure that you can access the internet and the SAP server.
  Use tools like ping or tracert to check connectivity to the SAP server.
  
  
  
  Firewall/Proxy Configuration:
  
  Check your firewall settings to ensure that they are not blocking the SAP GUI or the browser.
  If you are using a proxy, ensure that the proxy settings are correctly configured in both the browser and the SAP GUI.
  
  
  
  SAP GUI Configuration:
  
  Open the SAP GUI and go to the options/settings menu.
  Check the settings under "HTTP Connection" or "Internet Settings" to ensure that the browser is configured correctly.
  
  
  
  Browser Compatibility:
  
  Ensure that you are using a supported browser version for your SAP system.
  If necessary, try using a different browser to see if the issue persists.
  
  
  
  Check URL Configuration:
  
  In the SAP system, check the transaction code SICF to ensure that the HTTP services are correctly configured.
  Verify that the URL for the browser is correctly set in the SAP GUI options.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CPBR001 error.
  Documentation: Refer to the SAP Help Portal for documentation on browser configuration and SAP GUI settings.
  Support: If the issue persists, consider reaching out to your IT support team or SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the CPBR001 error message effectively.