How To Fix CP720 - ========== CUA messages ============================================


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CP - Task list messages: Core data

  • Message number: 720

  • Message text: ========== CUA messages ============================================

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CP720 - ========== CUA messages ============================================ ?

    The SAP error message CP720 typically relates to issues with the Central User Administration (CUA) in an SAP environment. This error can occur when there are problems with user synchronization or configuration within the CUA setup.

    Cause:

    1. User Synchronization Issues: The error may arise if there are discrepancies in user data between the central system and the child systems.
    2. Configuration Errors: Incorrect configuration of the CUA settings can lead to this error.
    3. Authorization Problems: The user executing the CUA functions may not have the necessary authorizations.
    4. Network Issues: Connectivity problems between the central and child systems can also trigger this error.

    Solution:

    1. Check User Synchronization:

      • Ensure that the user data is consistent across the central and child systems. You can use transaction code SU01 to check user details.
      • Use transaction SCUA to monitor and manage user synchronization.
    2. Review CUA Configuration:

      • Verify the CUA configuration settings in transaction SCUA and ensure that all child systems are correctly defined.
      • Check the RFC connections between the central and child systems to ensure they are functioning properly.
    3. Authorization Check:

      • Ensure that the user performing the CUA operations has the necessary authorizations. You may need to assign additional roles or permissions.
    4. Network Connectivity:

      • Check for any network issues that may be affecting communication between the central and child systems. Ensure that all systems can communicate without any firewall or routing issues.
    5. Logs and Traces:

      • Review the system logs (transaction SM21) and short dumps (transaction ST22) for any additional error messages that may provide more context about the issue.
    6. SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.

    Related Information:

    • CUA Documentation: Review the official SAP documentation on Central User Administration for best practices and configuration guidelines.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it impacts business operations.

    By following these steps, you should be able to diagnose and resolve the CP720 error in your SAP environment.

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