How To Fix CP573 - Control keys that support service are not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CP - Task list messages: Core data

• Message number: 573

• Message text: Control keys that support service are not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CP573 - Control keys that support service are not supported ?

  The SAP error message CP573, which states "Control keys that support service are not supported," typically occurs in the context of production planning and control (PP) or maintenance planning (PM) when trying to create or modify a production order or maintenance order. This error indicates that the control key being used is not compatible with the operation or task you are trying to perform.
  Cause:
  
  Invalid Control Key: The control key assigned to the operation or task does not support the type of service or operation you are trying to execute.
  Configuration Issues: The control key may not be properly configured in the system to allow for the specific type of operation (e.g., service order, maintenance order).
  Missing Authorizations: The user may not have the necessary authorizations to use the specified control key.
  Incorrect Order Type: The order type being used may not be compatible with the control key.
  
  Solution:
  
  
  Check Control Key Configuration:
  
  Go to the configuration settings for control keys in SAP (Transaction code: OPL8).
  Verify that the control key you are using is set up to support the type of operation you are trying to perform.
  
  
  
  Use a Different Control Key:
  
  If the control key is not appropriate for the operation, consider using a different control key that is compatible with the service or operation you are trying to execute.
  
  
  
  Review Order Type:
  
  Ensure that the order type you are using is compatible with the control key. You may need to change the order type or adjust the control key settings.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to use the control key. This may involve checking roles and permissions in the user profile.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more information on control keys and their configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Control Keys: Control keys in SAP define how operations are processed in production and maintenance orders. They determine whether an operation is a standard operation, a service operation, or a maintenance operation.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CO01: Create Production Order
  CO02: Change Production Order
  IW31: Create Maintenance Order
  IW32: Change Maintenance Order
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to control keys and error messages.
  
  By following these steps, you should be able to identify the cause of the CP573 error and implement a suitable solution.