How To Fix CP569 - May not be possible to use info record &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CP - Task list messages: Core data

• Message number: 569

• Message text: May not be possible to use info record &1

What causes this issue?

The BAdI PP_OM_BD_BANF_HEADER_MATERIAL is active. As a result, a
purchase requisition can be generated for the material. In this case,
the info record &v1& must also be created for the same material. Because
several materials are assigned to the current plan, it is likely that no
unique material can be determined (depending on the concrete BAdI
implementation. Therefore it is also likely that the info record cannot
be used in all cases either.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the purchase requisition has been created correctly in all
orders for the different materials.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CP569 - May not be possible to use info record &1 ?

  The SAP error message CP569 ("May not be possible to use info record &1") typically occurs when there is an issue with the info record that is being referenced in a purchasing or procurement process. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of CP569 Error
  
  
  Info Record Inactive: The info record may be marked as inactive or deleted, making it unavailable for use in transactions.
  
  
  Vendor or Material Issues: The vendor or material associated with the info record may not be valid or may have been changed or deleted.
  
  
  Purchasing Organization: The info record may not be valid for the purchasing organization that is trying to use it.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the info record, such as missing or incorrect information.
  
  
  Validity Period: The info record may not be valid for the date on which the transaction is being processed.
  
  
  Solutions to CP569 Error
  
  
  Check Info Record Status: Verify if the info record is active. You can do this by navigating to the info record in the system and checking its status.
  
  
  Validate Vendor and Material: Ensure that both the vendor and material are valid and active in the system. Check for any changes or deletions that may have occurred.
  
  
  Review Purchasing Organization: Confirm that the info record is set up for the correct purchasing organization. If necessary, create or modify the info record to include the appropriate purchasing organization.
  
  
  Check Validity Dates: Look at the validity dates of the info record to ensure that it is valid for the current date. If it has expired, you may need to update the validity period.
  
  
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the info record. Correct any inconsistencies found.
  
  
  Recreate Info Record: If the info record is corrupted or cannot be fixed, consider deleting it and recreating it from scratch.
  
  
  Related Information
  
  
  Transaction Codes: You can use transaction codes like ME11 (Create Info Record), ME12 (Change Info Record), and ME13 (Display Info Record) to manage info records.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  
  
  User Authorization: Ensure that the user has the necessary authorizations to access and modify info records.
  
  
  Consult Documentation: Refer to SAP documentation or help files for more detailed information on managing info records and troubleshooting related errors.
  
  
  By following these steps, you should be able to identify the cause of the CP569 error and implement a suitable solution. If the issue persists, consider reaching out to your SAP support team for further assistance.