How To Fix CONV138 - Cannot delete directory &1&2&3 on the conversion server

SAP Error Message - Details

• Message type: E = Error

• Message class: CONV - Messages in Connection with the Converter

• Message number: 138

• Message text: Cannot delete directory &1&2&3 on the conversion server

What causes this issue?

The files of directory &V1&&V2&&V3& could be deleted, however the
directory itself could not.
The reason is most likely that the converter has switched to this
driectory (or a subdirectory of it) and therefore in locked it for the
operating system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can safely delete these directories as needed.
Contact the manufacturer of the converter about a modification that
makes the converter leave the directory and releases it for deletion.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CONV138 - Cannot delete directory &1&2&3 on the conversion server ?

  The SAP error message CONV138 indicates that the system is unable to delete a specified directory on the conversion server. This can occur during various operations, such as data migration or system conversion, where temporary directories are created and later need to be deleted.
  Causes:
  
  Insufficient Permissions: The user or process attempting to delete the directory may not have the necessary permissions to perform this action.
  Directory in Use: The directory may be in use by another process or application, preventing its deletion.
  File System Issues: There may be underlying file system issues, such as corruption or disk errors, that are preventing the deletion.
  Incorrect Path: The specified path may be incorrect or may not exist, leading to confusion in the deletion process.
  Locked Files: Files within the directory may be locked by the operating system or other applications.
  
  Solutions:
  
  Check Permissions: Ensure that the user or service account running the SAP process has the necessary permissions to delete the directory. You may need to adjust the permissions on the directory.
  Close Applications: Make sure that no other applications or processes are using the directory. You can use tools like lsof on Unix/Linux systems to check for open files.
  Check for Locks: Investigate if any files within the directory are locked. You may need to unlock them or restart the relevant services.
  Verify Path: Double-check the path specified in the error message to ensure it is correct and that the directory exists.
  File System Check: If you suspect file system issues, run a file system check (e.g., fsck on Unix/Linux) to identify and fix any problems.
  Manual Deletion: If the directory is not being deleted automatically, you can try to delete it manually using command-line tools or file explorers, ensuring you have the right permissions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error. SAP frequently updates its knowledge base with solutions for known issues.
  Logs: Review the logs for more detailed error messages that may provide additional context about why the deletion failed.
  System Configuration: Ensure that the conversion server is properly configured and that all necessary services are running.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.