How To Fix CONT_TOOLS_E320 - The InfoPackage &2, used in the Process chain &1, is non existent.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CONT_TOOLS_E - Messages for BI CONTENT TOOLS

  • Message number: 320

  • Message text: The InfoPackage &2, used in the Process chain &1, is non existent.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CONT_TOOLS_E320 - The InfoPackage &2, used in the Process chain &1, is non existent. ?

    The SAP error message CONT_TOOLS_E320 indicates that there is an issue with an InfoPackage that is referenced in a process chain. Specifically, the error states that the InfoPackage identified by &2 does not exist in the system, which is causing the process chain identified by &1 to fail.

    Cause:

    1. Deleted InfoPackage: The InfoPackage may have been deleted or not created in the system.
    2. Incorrect Name: There might be a typo or incorrect name in the process chain configuration that references the InfoPackage.
    3. Transport Issues: If the process chain was transported from another system, the InfoPackage may not have been included in the transport.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the InfoPackage.

    Solution:

    1. Check InfoPackage Existence:

      • Go to the InfoPackage maintenance transaction (e.g., RSA1) and verify if the InfoPackage with the specified name exists.
      • If it does not exist, you may need to create it again.
    2. Correct the Process Chain:

      • Open the process chain in the process chain maintenance transaction (e.g., RSPC).
      • Check the step that references the InfoPackage and ensure that the name is correct.
      • If the InfoPackage has been renamed or moved, update the reference in the process chain accordingly.
    3. Transport Check:

      • If the process chain was transported, ensure that the InfoPackage was also included in the transport request.
      • If it was not, you may need to transport the InfoPackage separately.
    4. Authorization Check:

      • Ensure that the user executing the process chain has the necessary authorizations to access the InfoPackage.
      • Check the authorization objects related to InfoPackages and process chains.
    5. Recreate the InfoPackage:

      • If the InfoPackage is missing and cannot be found, you may need to recreate it based on the original specifications.

    Related Information:

    • Transaction Codes:
      • RSA1: Data Warehousing Workbench
      • RSPC: Process Chain Maintenance
    • Documentation: Refer to SAP Help documentation for detailed information on InfoPackages and process chains.
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.

    By following these steps, you should be able to resolve the error and ensure that the process chain can execute successfully.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author