How To Fix CONT_TOOLS284 - BCT: Additional information required on the cause of the error

SAP Error Message - Details

• Message type: E = Error

• Message class: CONT_TOOLS - Message for BI Content Tools German

• Message number: 284

• Message text: BCT: Additional information required on the cause of the error

What causes this issue?

Error message RSAU258 or RSAU457 is displayed when Content is
transferred. No other informative messages are displayed. You need more
information about the cause of the error so that you can analyze it.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If error messages have been provided other than those mentioned above,
analyze these first.
Transfer the Content in simulation mode in order to obtain more
information about the cause of the error.
Check whether an (inactive) M version has been generated during the
transfer and can be found in the Administration Workbench. Check these
update rules. Check these update rules. Then check the routines for
syntax errors.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CONT_TOOLS284 - BCT: Additional information required on the cause of the error ?

  The SAP error message CONT_TOOLS284, which states "BCT: Additional information required on the cause of the error," typically indicates that there is a problem related to the Business Connector Toolkit (BCT) or the integration process within SAP. This error can arise from various issues, such as configuration problems, missing data, or issues with the communication between systems.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the BCT or related components can lead to this error.
  Missing Data: Required fields or data may be missing in the transaction or process being executed.
  Communication Errors: Problems with the network or communication settings between SAP and external systems can trigger this error.
  Authorization Issues: The user or system may lack the necessary permissions to perform the action.
  Version Compatibility: Incompatibility between different versions of SAP components or external systems.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the BCT and ensure that all necessary parameters are correctly set.
  Validate Data: Ensure that all required fields are filled out and that the data being processed is complete and valid.
  Network and Communication: Verify that there are no network issues and that the communication settings between SAP and external systems are correctly configured.
  Review Authorizations: Check the user roles and permissions to ensure that the user has the necessary access rights to perform the action.
  Consult Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Update Components: Ensure that all relevant SAP components are up to date and compatible with each other.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the Business Connector Toolkit for guidance on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.