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Message type: E = Error
Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class
Message number: 206
Message text: No consent records found
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CONSENT_MANAGEMENT206
- No consent records found ?The SAP error message CONSENT_MANAGEMENT206: No consent records found typically occurs in the context of SAP's Consent Management functionality, which is part of the broader SAP Customer Data Cloud (CDC) or SAP Customer Experience solutions. This error indicates that the system is unable to find any consent records for the specified criteria or context.
Causes:
- No Consent Records Created: The most straightforward reason is that no consent records have been created for the user or entity in question.
- Incorrect Filters or Parameters: The search criteria or parameters used to retrieve consent records may be incorrect or too restrictive, leading to no results being found.
- Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to missing consent records.
- User Permissions: The user may not have the necessary permissions to view consent records, resulting in the system not displaying any records.
- System Configuration: There may be configuration issues in the Consent Management settings that prevent records from being created or retrieved.
Solutions:
- Create Consent Records: Ensure that consent records are created for the relevant users or entities. This can typically be done through the user interface or via API calls, depending on your implementation.
- Check Search Criteria: Review the parameters or filters being used to search for consent records. Ensure they are correct and not overly restrictive.
- Data Synchronization: Verify that data synchronization processes are functioning correctly. If there are issues, you may need to troubleshoot the integration points.
- User Permissions: Check the user roles and permissions to ensure that the user has access to view consent records. Adjust permissions as necessary.
- Review Configuration: Examine the configuration settings for Consent Management in your SAP system. Ensure that all necessary settings are correctly configured to allow for the creation and retrieval of consent records.
- Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to your version and implementation of Consent Management.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.
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