How To Fix CONSENT_MANAGEMENT165 - Unsuccessful service call: HTTP status code '&1' message '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class

• Message number: 165

• Message text: Unsuccessful service call: HTTP status code '&1' message '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CONSENT_MANAGEMENT165 - Unsuccessful service call: HTTP status code '&1' message '&2' ?

  The SAP error message CONSENT_MANAGEMENT165 indicates that there was an unsuccessful service call, and it provides an HTTP status code and a message that can help diagnose the issue. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external service it is trying to call.
  Service Unavailability: The external service might be down or not reachable at the moment.
  Authentication Issues: The service call may require authentication, and the credentials provided could be incorrect or missing.
  Incorrect URL: The endpoint URL for the service might be incorrect or misconfigured in the SAP system.
  Timeouts: The service call may be timing out due to slow response times from the external service.
  HTTP Status Code: The specific HTTP status code returned (e.g., 404, 500, etc.) can provide more context about the nature of the failure.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or traceroute to diagnose network issues.
  Verify Service Status: Check if the external service is operational. You can do this by accessing the service directly through a web browser or using tools like curl or Postman.
  Review Authentication: If the service requires authentication, verify that the credentials are correct and that they are being sent properly in the request.
  Validate URL Configuration: Double-check the configuration settings in the SAP system to ensure that the URL for the external service is correct.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the service call in the SAP configuration.
  Analyze HTTP Status Code: Look up the specific HTTP status code returned in the error message to understand the nature of the error. For example:
  
  404 Not Found: The requested resource could not be found.
  500 Internal Server Error: There is an issue on the server side of the external service.
  401 Unauthorized: Authentication failed.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant notes or updates related to the CONSENT_MANAGEMENT165 error.
  Logs and Traces: Review the application logs and traces in SAP to gather more information about the error context.
  Documentation: Refer to the official SAP documentation for the specific module or service you are working with to understand the expected behavior and configuration.
  
  By following these steps, you should be able to diagnose and resolve the CONSENT_MANAGEMENT165 error in your SAP system.