How To Fix CONSENT_MANAGEMENT155 - No consent available to be imported within the chosen time interval

SAP Error Message - Details

• Message type: E = Error

• Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class

• Message number: 155

• Message text: No consent available to be imported within the chosen time interval

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CONSENT_MANAGEMENT155 - No consent available to be imported within the chosen time interval ?

  The SAP error message CONSENT_MANAGEMENT155 indicates that there is no consent available to be imported within the specified time interval. This error typically arises in the context of SAP's Consent Management functionality, which is used to manage user consents for data processing in compliance with regulations like GDPR.
  Cause:
  
  
  No Consent Records: The primary reason for this error is that there are no consent records available for the specified time interval. This could be due to:
  
  The user has not provided any consent during the selected period.
  The consent records have been deleted or are not yet created.
  The time interval specified in the import request does not match any existing consent records.
  
  
  
  Incorrect Time Interval: The time interval specified in the import request may be incorrect or too narrow, leading to no matching consent records.
  
  
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to missing consent records.
  
  
  Solution:
  
  
  Check Consent Records: Verify if there are any consent records available for the user in the specified time interval. You can do this by:
  
  Navigating to the consent management area in SAP and checking the consent logs.
  Ensuring that the user has provided consent during the desired time frame.
  
  
  
  Adjust Time Interval: If the time interval is too narrow, consider expanding it to include a broader range of dates. This may help in retrieving the available consent records.
  
  
  Data Integrity Check: Ensure that the data integrity is maintained and that there are no synchronization issues between different systems. If there are discrepancies, you may need to perform data reconciliation.
  
  
  Consult Documentation: Refer to the SAP documentation related to Consent Management for any specific configurations or settings that may need to be adjusted.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  GDPR Compliance: Understanding the implications of consent management in the context of GDPR and other data protection regulations can help in managing user consents effectively.
  System Configuration: Review the configuration settings for Consent Management in your SAP system to ensure they are set up correctly.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.