How To Fix CONSENT_MANAGEMENT109 - Consent '&1': Field '&2' must be empty when field '&3' is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class

• Message number: 109

• Message text: Consent '&1': Field '&2' must be empty when field '&3' is empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CONSENT_MANAGEMENT109 - Consent '&1': Field '&2' must be empty when field '&3' is empty ?

  The SAP error message CONSENT_MANAGEMENT109 indicates a validation issue related to consent management in the SAP system. This error typically arises when certain fields are expected to be empty based on the values of other fields. Here’s a breakdown of the components of the error message:
  
  Consent '&1': This refers to the specific consent record that is being processed.
  Field '&2': This is the field that must be empty.
  Field '&3': This is the field that, when empty, requires field '&2' to also be empty.
  
  Cause
  The error occurs when the system detects that field '&2' contains a value while field '&3' is empty. This is likely due to business rules or validation logic defined in the consent management process, which stipulates that if field '&3' is not populated, then field '&2' should also not contain any data.
  Solution
  To resolve this error, you should:
  
  
  Check the Values: Review the values in the consent record for fields '&2' and '&3'. Ensure that if field '&3' is empty, field '&2' is also empty.
  
  
  Update the Record: If field '&2' has a value while field '&3' is empty, you will need to either:
  
  Clear the value in field '&2' if it is not needed.
  Populate field '&3' with the appropriate value if it is required.
  
  
  
  Review Business Logic: If you believe that the error is incorrect or if the business logic needs to be adjusted, consult with your SAP functional team or the team responsible for consent management to review the validation rules.
  
  
  Testing: After making the necessary changes, test the consent record again to ensure that the error does not reoccur.
  
  
  Related Information
  
  SAP Documentation: Refer to the SAP Help Portal or specific documentation related to consent management for more details on the fields involved and their expected values.
  Transaction Codes: You may need to use specific transaction codes (like SCC1, SCC4, or others related to consent management) to access and modify consent records.
  Support: If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal IT support team for help.
  
  By following these steps, you should be able to resolve the error and ensure that your consent management processes function correctly.