How To Fix CONOBJ023 - Unable to generate overview of currently active SAP servers

SAP Error Message - Details

• Message type: E = Error

• Message class: CONOBJ - Control Objects for Background Processing

• Message number: 023

• Message text: Unable to generate overview of currently active SAP servers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CONOBJ023 - Unable to generate overview of currently active SAP servers ?

  The SAP error message CONOBJ023 indicates that the system is unable to generate an overview of the currently active SAP servers. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the servers it is trying to communicate with.
  Configuration Issues: Incorrect configuration settings in the SAP system or in the server settings can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to view the active servers.
  Service Availability: The SAP services or instances may not be running or may have crashed.
  System Load: High system load or resource constraints can prevent the overview from being generated.
  Database Issues: Problems with the underlying database can also lead to this error.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the network connection between the SAP system and the servers is stable and functioning properly.
  Use tools like ping or traceroute to diagnose network issues.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system (e.g., instance profiles, SAP router settings) to ensure they are correct.
  Verify the settings in transaction RZ10 for instance profiles.
  
  
  
  Verify User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the server overview. Check roles and profiles assigned to the user.
  
  
  
  Check SAP Services:
  
  Use transaction SM51 to check the status of the SAP instances. Ensure that all required instances are up and running.
  Restart any instances that are down.
  
  
  
  Monitor System Load:
  
  Use transaction SM66 to monitor the overall system load and check for any performance bottlenecks.
  If the system is under heavy load, consider optimizing performance or scaling resources.
  
  
  
  Database Health Check:
  
  Check the database status and logs for any issues. Ensure that the database is running and accessible.
  Use transaction DBACOCKPIT to monitor database performance and health.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the error message for any specific patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Logs and Traces: Review system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages that may provide more context.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.