How To Fix CONOBJ020 - Error occurred while building group tree

SAP Error Message - Details

• Message type: E = Error

• Message class: CONOBJ - Control Objects for Background Processing

• Message number: 020

• Message text: Error occurred while building group tree

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CONOBJ020 - Error occurred while building group tree ?

  The SAP error message CONOBJ020 ("Error occurred while building group tree") typically occurs in the context of SAP's organizational management or when dealing with hierarchical structures, such as organizational units, positions, or jobs. This error can arise due to various reasons, including data inconsistencies, missing entries, or issues with the configuration of the organizational structure.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to organizational units or positions, such as missing or incorrect relationships.
  Missing Objects: The system may be trying to reference an object (like a position or organizational unit) that does not exist or has been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view or manipulate certain objects in the organizational structure.
  Configuration Issues: There may be issues with the configuration of the organizational management module, such as incorrect settings or missing entries in the relevant tables.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can also lead to this error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like PPOME (Organization and Staffing) or PPOSE (Display Organization and Staffing) to check the organizational structure for inconsistencies.
  Look for any missing or incorrectly linked objects.
  
  
  
  Verify Object Existence:
  
  Ensure that all referenced organizational units, positions, and jobs exist in the system.
  Use transaction codes like OOSB (Display Object) to verify the existence of specific objects.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to access the organizational structure.
  Use transaction code SU53 to analyze authorization issues after encountering the error.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the Organizational Management module to ensure they are set up correctly.
  Consult with your SAP Basis or configuration team to verify that all necessary settings are in place.
  
  
  
  Database Check:
  
  If the issue persists, consider running database consistency checks or consulting with your database administrator to ensure there are no underlying database issues.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  Contact SAP Support:
  
  If the problem cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PPOSE, and OOSB for managing and viewing organizational structures.
  SAP Documentation: Review SAP documentation related to Organizational Management for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the CONOBJ020 error and implement a suitable solution.