How To Fix COND_SSCUI052 - Entry &1 cannot be deleted. It is used in customer &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: COND_SSCUI - Message Class for Condition Technique SSC UIs

• Message number: 052

• Message text: Entry &1 cannot be deleted. It is used in customer &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COND_SSCUI052 - Entry &1 cannot be deleted. It is used in customer &2. ?

  The SAP error message COND_SSCUI052 indicates that an entry (typically a condition record) cannot be deleted because it is currently in use by a customer. This is a common issue when dealing with condition records in SAP, particularly in the context of pricing or discounts.
  Cause:
  The error occurs when you attempt to delete a condition record that is linked to a specific customer. The system prevents the deletion to maintain data integrity, as the condition record is still being referenced in transactions or configurations related to that customer.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Usage: Determine where the condition record is being used. You can do this by:
  
  Reviewing the condition record in the relevant transaction (e.g., VK13 for displaying condition records).
  Checking if the condition is assigned to any pricing procedure or sales document.
  
  
  
  Remove Associations: If the condition record is indeed in use, you will need to:
  
  Remove the association of the condition record with the customer. This may involve changing or deleting the relevant sales documents or pricing procedures that reference the condition.
  
  
  
  Delete the Condition Record: Once you have ensured that the condition record is no longer in use, you can attempt to delete it again.
  
  
  Consult Documentation: If you are unsure about the implications of deleting a condition record, consult your organization's SAP documentation or reach out to your SAP support team for guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VK13: Display Condition Records
  VK12: Change Condition Records
  VK11: Create Condition Records
  
  
  Data Integrity: Understand the importance of maintaining data integrity in SAP. Deleting records that are in use can lead to inconsistencies in pricing and customer transactions.
  User Permissions: Ensure that you have the necessary permissions to delete condition records. Sometimes, restrictions may be in place based on user roles.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.