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Message type: E = Error
Message class: COM_WEC_CHKOUTPROFIL - Messages Checkout Profil
Message number: 010
Message text: Invalid shipping address of partner &1 was deleted in checkout profile
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COM_WEC_CHKOUTPROFIL010
- Invalid shipping address of partner &1 was deleted in checkout profile ?The SAP error message COM_WEC_CHKOUTPROFIL010 indicates that there is an issue with the shipping address of a partner in the checkout profile. This error typically occurs in the context of SAP Commerce (Hybris) when a user is attempting to check out an order, and the system has identified that the shipping address associated with the partner (customer) is invalid or has been deleted.
Cause:
- Deleted or Invalid Shipping Address: The shipping address associated with the customer (partner) may have been deleted or marked as invalid in the system.
- Data Inconsistency: There may be inconsistencies in the data related to the customer or the shipping address, such as missing fields or incorrect formatting.
- Configuration Issues: The checkout profile may not be properly configured to handle the shipping address for the specific partner.
Solution:
- Verify Shipping Address: Check the shipping address associated with the customer in the SAP system. Ensure that it exists and is valid. If it has been deleted, you may need to recreate it.
- Update Customer Data: If the shipping address is invalid, update the customer’s profile with a valid shipping address.
- Check Checkout Profile Configuration: Review the configuration of the checkout profile in SAP Commerce to ensure that it is set up correctly to handle shipping addresses.
- Data Consistency Check: Run data consistency checks to identify any discrepancies in the customer or shipping address data.
- Error Logs: Check the error logs for more detailed information about the error, which may provide additional context or specific issues that need to be addressed.
Related Information:
By following these steps, you should be able to resolve the error and ensure that the shipping address is valid for the checkout process.
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