How To Fix COM_SE_SEARCH064 - Delete index line in COM_SE_STATUS -> return code: "&1" for index: "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_SE_SEARCH - SES: End user messages -> Translate to maximum languages

• Message number: 064

• Message text: Delete index line in COM_SE_STATUS -> return code: "&1" for index: "&2"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_SE_SEARCH064 - Delete index line in COM_SE_STATUS -> return code: "&1" for index: "&2" ?

  The SAP error message COM_SE_SEARCH064 typically indicates an issue related to the deletion of an index line in the context of the SAP Commerce (Hybris) platform. This error can occur during operations that involve searching or indexing data, particularly when the system attempts to delete an index entry but encounters a problem.
  Cause:
  The error message can be caused by several factors, including:
  
  Database Issues: There may be a problem with the database connection or the database itself, such as a locked table or a missing index entry.
  Configuration Errors: Incorrect configuration settings in the indexing or search module can lead to issues when trying to delete index entries.
  Data Integrity Issues: If the data being indexed has inconsistencies or if there are orphaned records, it can cause failures during index operations.
  Concurrency Issues: If multiple processes are trying to modify the same index simultaneously, it can lead to conflicts and errors.
  
  Solution:
  To resolve the COM_SE_SEARCH064 error, you can take the following steps:
  
  Check Logs: Review the application logs for more detailed error messages that can provide insight into the specific cause of the issue.
  Database Health Check: Ensure that the database is functioning correctly. Check for any locks, missing entries, or integrity issues.
  Reindexing: If the issue is related to corrupted or inconsistent index data, consider reindexing the affected data. This can often resolve issues related to stale or invalid index entries.
  Configuration Review: Verify the configuration settings for the search and indexing modules. Ensure that they are set up correctly and that there are no misconfigurations.
  Concurrency Management: If the issue is related to concurrent modifications, consider implementing locking mechanisms or adjusting the processes to avoid conflicts.
  Consult Documentation: Refer to the SAP Commerce documentation for specific guidance on handling indexing and search-related errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the COM_SE_SEARCH064 error effectively.