How To Fix COM_SE_SEARCH028 - The index for business object &1 &2 has been deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_SE_SEARCH - SES: End user messages -> Translate to maximum languages

• Message number: 028

• Message text: The index for business object &1 &2 has been deactivated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_SE_SEARCH028 - The index for business object &1 &2 has been deactivated ?

  The SAP error message COM_SE_SEARCH028 indicates that the index for a specific business object has been deactivated. This can occur in various scenarios, particularly when dealing with the SAP Commerce Cloud or SAP Business Suite systems that utilize search functionalities.
  Cause:
  
  Index Deactivation: The index for the specified business object (indicated by &1 and &2 in the error message) has been manually deactivated or has failed to be activated due to an error during the indexing process.
  Configuration Issues: There may be configuration issues in the search settings or the business object itself that prevent the index from being activated.
  Data Issues: There could be inconsistencies or issues with the data that the index is supposed to represent, leading to its deactivation.
  System Maintenance: The index may have been deactivated as part of a system maintenance operation or due to a scheduled job.
  
  Solution:
  
  
  Re-activate the Index:
  
  Navigate to the relevant transaction or configuration area in SAP where you can manage indexes (e.g., transaction codes like SE11, SE14, or specific configuration areas in the SAP Commerce Cloud).
  Locate the business object indicated in the error message and check its index status.
  If it is deactivated, attempt to reactivate it.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the business object and ensure that all necessary parameters are correctly set.
  Ensure that the search engine settings are properly configured.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that there are no issues with the data that could be causing the index to deactivate.
  If there are inconsistencies, resolve them before attempting to reactivate the index.
  
  
  
  Review Logs:
  
  Check the system logs for any errors or warnings that occurred during the indexing process. This can provide insights into why the index was deactivated.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific business object and indexing to ensure that you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Business Object: The specific business object referenced in the error message (e.g., customer, product, order) will determine the context of the issue.
  Indexing Process: Understanding how indexing works in your specific SAP environment (e.g., SAP HANA, SAP Commerce) can help in troubleshooting.
  Performance Considerations: Indexing is crucial for performance in search operations; hence, resolving this issue promptly is important for system efficiency.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to reactivate the index for the specified business object.