How To Fix COM_PRODUCT_WB_UI202 - No user settings/favorites found for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_WB_UI - Product Maintenance

• Message number: 202

• Message text: No user settings/favorites found for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_WB_UI202 - No user settings/favorites found for user &1 ?

  The SAP error message COM_PRODUCT_WB_UI202 indicates that there are no user settings or favorites found for the specified user. This typically occurs in the context of the SAP Commerce Cloud or SAP Product Data Management (PDM) applications, where user-specific configurations and favorites are expected to be available.
  Cause:
  
  No Favorites Configured: The user has not set up any favorites or personalized settings in the system.
  User Profile Issues: The user profile may not be properly configured or may not have the necessary permissions to access favorites.
  Data Corruption: There may be an issue with the underlying data or database that stores user settings and favorites.
  User Not Properly Created: The user may not have been fully set up in the system, leading to missing configurations.
  
  Solution:
  
  Create Favorites: Encourage the user to create favorites or user settings. This can usually be done by navigating to the relevant sections of the application and saving items as favorites.
  Check User Profile: Verify that the user profile is correctly set up and that the user has the necessary permissions to access and create favorites.
  Database Check: If the issue persists, check the database for any inconsistencies or corruption related to user settings. This may require the assistance of a database administrator.
  User Creation: If the user is newly created, ensure that all necessary steps were followed during the user creation process, including assigning roles and permissions.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on user settings and favorites management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to find potential solutions.
  Support Tickets: If the problem cannot be resolved internally, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to address the error message and restore the user's ability to access their settings and favorites.