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Message type: E = Error
Message class: COM_PRODUCT_WB_UI - Product Maintenance
Message number: 121
Message text: Select a category
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COM_PRODUCT_WB_UI121
- Select a category ?The SAP error message COM_PRODUCT_WB_UI121 with the description "Select a category" typically occurs in the context of the SAP Commerce Cloud (Hybris) or SAP Product Lifecycle Management (PLM) when a user is trying to create or manage products but has not selected a required category for the product.
Cause:
- Missing Category Selection: The most common cause of this error is that the user has not selected a product category from the available options. Categories are essential for organizing products and defining their attributes.
- Configuration Issues: There may be issues with the configuration of product categories in the system, such as missing or inactive categories.
- User Permissions: The user may not have the necessary permissions to view or select certain categories.
Solution:
- Select a Category: Ensure that you select a valid category from the list provided in the product creation or management interface. This is usually done in a dropdown menu or selection field.
- Check Category Configuration: If you believe you have selected a category but still receive the error, check the configuration of product categories in the system. Ensure that the categories are active and properly set up.
- User Permissions: Verify that your user account has the necessary permissions to access and select the categories. If not, contact your system administrator to adjust your permissions.
- Refresh the Interface: Sometimes, refreshing the page or logging out and back in can resolve temporary glitches in the interface.
- Consult Documentation: Refer to the SAP documentation or help resources for specific guidance on managing product categories in your version of SAP.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.
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