How To Fix COM_PRODUCT_WB_UI101 - No products found

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_WB_UI - Product Maintenance

• Message number: 101

• Message text: No products found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_WB_UI101 - No products found ?

  The SAP error message COM_PRODUCT_WB_UI101: No products found typically occurs in the context of the SAP Commerce Cloud (Hybris) or SAP Product Lifecycle Management (PLM) systems when a user is trying to access or manage products, but the system cannot find any products that match the specified criteria.
  Causes:
  
  No Products in the System: The most straightforward reason is that there are no products currently available in the system or the specific catalog being accessed.
  Filter Criteria: The search or filter criteria applied may be too restrictive, leading to no products being returned. This can include filters based on categories, attributes, or status.
  User Permissions: The user may not have the necessary permissions to view certain products or product categories.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues that prevent products from being displayed.
  Configuration Issues: There may be configuration issues in the product catalog or the way products are indexed in the system.
  
  Solutions:
  
  Check Product Availability: Verify that products exist in the system. You can do this by checking the product catalog directly or using a different search method.
  Review Filter Criteria: Adjust the search or filter criteria to be less restrictive. Remove any filters that may be limiting the results.
  User Permissions: Ensure that the user has the appropriate permissions to view the products. This may involve checking user roles and access rights in the system.
  Data Synchronization: If the system is integrated with other systems, check for any synchronization issues. Ensure that data is being correctly transferred and updated.
  Reindexing: If the issue is related to product indexing, consider reindexing the product catalog. This can often resolve issues where products are not appearing as expected.
  Consult Logs: Check the application logs for any errors or warnings that may provide additional context about why products are not being found.
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your system administrator for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for your specific version of the software for more detailed troubleshooting steps.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  System Configuration: Review the configuration settings for product catalogs and ensure they are set up correctly.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.