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Message type: E = Error
Message class: COM_PRODUCT_WB_UI - Product Maintenance
Message number: 042
Message text: Inactive products cannot be added to favorites
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COM_PRODUCT_WB_UI042
- Inactive products cannot be added to favorites ?The SAP error message COM_PRODUCT_WB_UI042 indicates that you are trying to add an inactive product to your favorites in the SAP system. This error typically arises in the context of product management or catalog management within SAP, particularly in the SAP Commerce Cloud or SAP Product Lifecycle Management (PLM) environments.
Cause:
The primary cause of this error is that the product you are attempting to add to your favorites is marked as inactive in the system. Inactive products are those that are not currently available for sale or are not in an active state for any other reason, such as being discontinued or not yet released.
Solution:
To resolve this error, you can take the following steps:
Check Product Status: Verify the status of the product you are trying to add. You can do this by navigating to the product details in the SAP system and checking its status.
Activate the Product: If the product is indeed inactive and you need it to be active, you may need to activate it. This typically involves:
- Navigating to the product management area.
- Selecting the inactive product.
- Changing its status to active (if you have the necessary permissions).
Add Active Products to Favorites: If you cannot activate the product or if it is intended to remain inactive, consider adding only active products to your favorites.
Consult Documentation: Refer to the SAP documentation or help resources specific to your version of SAP for detailed instructions on managing product statuses.
Contact Support: If you are unsure about the product's status or how to change it, consider reaching out to your SAP support team or system administrator for assistance.
Related Information:
By following these steps, you should be able to resolve the error and manage your product favorites effectively.
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