How To Fix COM_PRODUCT_WB_UI036 - Product &1 is not a service; enter a service product as a service

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_WB_UI - Product Maintenance

• Message number: 036

• Message text: Product &1 is not a service; enter a service product as a service

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_WB_UI036 - Product &1 is not a service; enter a service product as a service ?

  The SAP error message COM_PRODUCT_WB_UI036 indicates that the system expects a service product, but the product you are trying to enter is not classified as a service. This error typically occurs in the context of service management or when dealing with service-related transactions in SAP.
  Cause:
  
  Product Type Mismatch: The product you are trying to use is not defined as a service in the system. In SAP, products can be categorized as goods or services, and this error arises when a non-service product is used in a context that requires a service.
  Configuration Issues: The product master data may not be correctly configured to indicate that it is a service product.
  Incorrect Transaction: You may be using a transaction or function that specifically requires a service product, but you are providing a product that is not classified as such.
  
  Solution:
  
  
  Check Product Classification:
  
  Go to the product master data in SAP and verify the classification of the product you are trying to use. Ensure that it is marked as a service product.
  You can do this by navigating to the relevant product in the SAP GUI and checking the product type or category.
  
  
  
  Create or Modify Product:
  
  If the product is not a service, you may need to create a new service product or modify the existing product to classify it as a service.
  To create a service product, ensure that you select the appropriate product type during the creation process.
  
  
  
  Use the Correct Transaction:
  
  Ensure that you are using the correct transaction or function that is intended for service products. If you are in a transaction that requires a service, make sure to provide a valid service product.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to service management to understand the requirements for service products and how to configure them correctly.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Service Management in SAP: Understanding how SAP handles service products, including the configuration of service master data and the use of service-related transactions.
  Product Master Data: Familiarize yourself with the product master data structure in SAP, including how to create and manage different types of products.
  SAP Notes and Knowledge Base: Check for any relevant SAP Notes or knowledge base articles that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error and successfully enter a service product in the required context.