How To Fix COM_PRODUCT_WB_UI011 - Program error; Contact your system administrator or SAP


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT_WB_UI - Product Maintenance

  • Message number: 011

  • Message text: Program error; Contact your system administrator or SAP

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT_WB_UI011 - Program error; Contact your system administrator or SAP ?

    The SAP error message COM_PRODUCT_WB_UI011 typically indicates a program error within the SAP system, particularly related to the Product Workbench (WB) or similar components. This error can arise due to various reasons, including configuration issues, data inconsistencies, or bugs in the SAP software.

    Possible Causes:

    1. Configuration Issues: Incorrect settings in the Product Workbench or related modules can lead to this error.
    2. Data Inconsistencies: Missing or incorrect data in the database that the program is trying to access can trigger this error.
    3. Authorization Problems: Insufficient permissions for the user trying to access the functionality may cause the error.
    4. Software Bugs: There may be known bugs in the version of SAP you are using that lead to this error.
    5. Custom Code: If there are custom developments or enhancements in the system, they might be causing conflicts.

    Solutions:

    1. Check Configuration: Review the configuration settings in the Product Workbench and ensure they are set up correctly.
    2. Data Validation: Verify the data being processed. Look for any inconsistencies or missing entries that could be causing the error.
    3. User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
    4. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
    5. Debugging: If you have access to the development environment, you can debug the program to identify the exact point of failure.
    6. Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance. Provide them with the error message, transaction code, and any relevant details about the actions leading to the error.

    Related Information:

    • Transaction Codes: If you are using specific transaction codes when encountering this error, note them down as they can help in troubleshooting.
    • System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
    • User Community: Consider reaching out to SAP community forums or user groups where similar issues may have been discussed.

    Conclusion:

    The COM_PRODUCT_WB_UI011 error is a program error that requires a systematic approach to diagnose and resolve. By checking configurations, validating data, ensuring proper authorizations, and consulting SAP resources, you can work towards a solution. If necessary, do not hesitate to escalate the issue to SAP support for expert assistance.

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