How To Fix COM_PRODUCT_CUSTMSG015 - Attribute value &2 too long; shorten your entry to &1 characters

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_CUSTMSG - Product: Customer-Specific Messages

• Message number: 015

• Message text: Attribute value &2 too long; shorten your entry to &1 characters

What causes this issue?

Attribute values correspond to characteristic values in the SAP system.
Characteristic values can have a maximum of 30 characters in the SAP
system, whereas attribute values can have a maximum of 132 characters in
the CRM system. Attributes are limited to 132 characters if they are
used on the user interface in product maintenance, otherwise this
restriction does not apply.
If you intend to transfer this data from the CRM system to an SAP system
and want to avoid extensive mapping, attribute values should not contain
more than 30 characters, because object dependencies do not support
attribute values that are longer.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_CUSTMSG015 - Attribute value &2 too long; shorten your entry to &1 characters ?

  The SAP error message COM_PRODUCT_CUSTMSG015 indicates that an attribute value you are trying to enter exceeds the maximum allowed length for that specific attribute. The message specifies that the value you are trying to input is too long and provides two numbers: the maximum allowed length (indicated by &1) and the length of the value you are trying to enter (indicated by &2).
  Cause:
  
  The attribute value you are attempting to enter exceeds the defined length limit in the SAP system. This can happen when:
  
  You are entering a string that is longer than the allowed character limit for that field.
  The data being imported or uploaded has values that do not conform to the length restrictions.
  
  
  
  Solution:
  
  
  Shorten the Entry: Review the value you are trying to enter and shorten it to meet the maximum character limit specified in the error message. Ensure that the new value is within the allowed length (up to &1 characters).
  
  
  Check Field Definitions: If you are unsure about the maximum length, check the field definitions in the relevant SAP configuration or data model. This can usually be done in the customizing settings or data dictionary (transaction SE11).
  
  
  Data Validation: Implement data validation checks in your data entry process to ensure that values do not exceed the defined limits before submission.
  
  
  Consult Documentation: If you are working with a specific module or application, refer to the relevant SAP documentation or help files for guidance on attribute limits.
  
  
  Adjust Data Import/Upload: If the error occurs during data import or upload, ensure that the source data is cleaned and formatted correctly to comply with SAP's length restrictions.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Field Lengths: You can find the maximum lengths for various fields in the SAP data dictionary (transaction SE11) or by consulting the technical documentation for the specific module you are working with.
  User Training: Ensure that users entering data are trained on the limitations and requirements of the fields they are working with to prevent similar errors in the future.
  
  By following these steps, you should be able to resolve the error and successfully enter the required data into the SAP system.