How To Fix COM_PRODUCT_CUST401 - Data record for key &1 is not available in table COMS_PR_ORG

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_CUST - General Customizing Messages for Product Master

• Message number: 401

• Message text: Data record for key &1 is not available in table COMS_PR_ORG

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_CUST401 - Data record for key &1 is not available in table COMS_PR_ORG ?

  The SAP error message COM_PRODUCT_CUST401 indicates that a data record for a specific key is not available in the table COMS_PR_ORG. This typically occurs in the context of product master data or when dealing with product organization data in SAP.
  Cause:
  
  
  Missing Data: The most common cause of this error is that the required data for the specified key (usually a product or material number) does not exist in the COMS_PR_ORG table. This could happen if the product has not been created or if the relevant organizational data has not been maintained.
  
  
  Incorrect Key: The key being referenced may be incorrect or may not correspond to an existing entry in the database.
  
  
  Data Deletion: The data might have been deleted or not yet created due to a recent change in the system.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the data, leading to the perception that the data does not exist.
  
  
  Solution:
  
  
  Check Data Existence: Verify if the product or material number exists in the COMS_PR_ORG table. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to look up the table and check for the specific key.
  
  
  Create or Maintain Data: If the data does not exist, you may need to create the necessary entries in the product master data or maintain the organizational data. This can typically be done through transaction codes like MM01 (Create Material) or MM02 (Change Material).
  
  
  Verify Key: Ensure that the key you are using is correct. Double-check for any typos or incorrect values.
  
  
  Check Authorizations: If you suspect that authorization issues might be causing the problem, check with your SAP security team to ensure that you have the necessary permissions to access the data.
  
  
  Consult Documentation: Review any relevant documentation or guidelines for maintaining product data in your organization to ensure compliance with data entry standards.
  
  
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  Related Information:
  
  Table COMS_PR_ORG: This table typically contains organizational data related to products, such as sales organization, distribution channel, and other relevant attributes.
  Transaction Codes: Familiarize yourself with relevant transaction codes for product master data management, such as MM01, MM02, and MM03 (Display Material).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for specific error messages in the SAP Support Portal.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.