How To Fix COM_PRODUCT_CUST055 - Product type & is deactivated in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_CUST - General Customizing Messages for Product Master

• Message number: 055

• Message text: Product type & is deactivated in the system

What causes this issue?

The product type &V1& was deactivated in the Customizing activity
<LS>Deactivate Product Types</>. This means that products with this
product type cannot be maintained in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you do wish to maintain products with product type &V1&, you must
remove the <LS>Inactive</> indicator in Customizing. To do this from
here, choose <LS>Customizing</> in the <LS>Performance Assistant</>
toolbar.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_CUST055 - Product type & is deactivated in the system ?

  The SAP error message COM_PRODUCT_CUST055 indicates that a specific product type is deactivated in the system. This error typically arises in the context of SAP's Advanced Planning and Optimization (APO) or similar modules where product types are used to categorize and manage products.
  Cause:
  The error occurs when:
  
  A product type that is being referenced in a transaction or process is marked as inactive or deactivated in the system.
  The product type may have been intentionally deactivated due to business decisions, or it may have been deactivated during system maintenance or configuration changes.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Product Type Status:
  
  Navigate to the relevant configuration settings in SAP (usually in the customizing transaction SPRO).
  Check the status of the product type in question. You can do this by going to the relevant configuration path, such as:
  
  Logistics -> Central Functions -> Master Data Synchronization -> Product Master -> Define Product Types
  
  
  Ensure that the product type is active.
  
  
  
  Activate the Product Type:
  
  If the product type is indeed deactivated, you may need to activate it. This typically involves changing the status of the product type in the configuration settings.
  
  
  
  Review Dependencies:
  
  Check if there are any dependencies or related settings that might also need to be adjusted when activating the product type.
  
  
  
  Consult Documentation:
  
  Review any documentation or notes related to the product type to understand why it was deactivated and if there are any implications of reactivating it.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Consult with Functional Team:
  
  If you are unsure about the implications of reactivating a product type, consult with your SAP functional team or a consultant who specializes in the relevant module.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or MM03 for checking material master data.
  Authorization: Ensure you have the necessary authorizations to make changes to product types in the system.
  Documentation: Refer to SAP Help documentation or notes for specific details about product types and their configurations.
  
  By following these steps, you should be able to resolve the COM_PRODUCT_CUST055 error and ensure that the product type is correctly configured in your SAP system.