How To Fix COM_PRODUCT_CUST000 - No number range elements (base categories) can be determined

COM_PRODUCT_CUST000 - Overview

• Message type: E = Error

• Message class: COM_PRODUCT_CUST - General Customizing Messages for Product Master

• Message number: 000

• Message text: No number range elements (base categories) can be determined

What causes this issue?

You want to maintain number range intervals for materials or services.
The system therefore tried to determine all
<DS:GLOS.5E41DD897E4DD411AE7500A0C9EAD00F>base categories</> in the
<DS:GLOS.AB74A6C39575D311AE680060B03C9BBE>category hierarchy</> assigned
to the application <LS>Product</> because number range intervals can be
assigned to these base categories. However, no corresponding base
categories could be determined. This can, for example, be because:
Number assignment has not been configured in your system to include the
product type <LS>Material</> or <LS>Service</>, or a
<DS:DE.COMT_PRODUCT_TYPE_NUMREF>reference product type for number
assignment</> has not been assigned to the product type.
No hierarchy exists that is assigned to the application <LS>Product</>.
No categories are assigned to the hierarchy that is assigned to the
application <LS>Product</>.
The hierarchy assigned to the application <LS>Product</> has no base
categories that are assigned to the relevant
<DS:GLOS.5EA791C39674D3119B4A0060B0671ACC>product type</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Using the following transactions, check the settings for number
assignment and for the hierarchy assigned to the application <LS>Product
</>:
<DS:TRAN.COMM_PRAPPLCAT>Assign hierarchies to applications</>
<DS:TRAN.COMCPRTYPENRO>Number assignment control</>
<DS:TRAN.COMC_MATERIALID_ALL>Number range maintenance for materials</>
<DS:TRAN.COMM_HIERARCHY>Hierarchy maintenance</>

Error message extract from SAP system. Copyright SAP SE.

COM_PRODUCT_CUST000 - Details

• The SAP error message COM_PRODUCT_CUST000 indicates that the system is unable to determine the number range elements (base categories) for a product. This typically occurs in the context of Product Master Data management, particularly when creating or maintaining product master records in SAP.
  
  Cause:
  The error can be caused by several factors, including:
  
  Missing Number Range Configuration: The number range for the product category you are trying to use has not been defined in the system.
  Incorrect Product Category: The product category you are trying to assign may not be correctly set up or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the number range configuration.
  Customizing Settings: The customizing settings for the product master may not be properly configured, leading to the inability to determine the number range.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO