How To Fix COM_PRODUCT_CUST000 - No number range elements (base categories) can be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_CUST - General Customizing Messages for Product Master

• Message number: 000

• Message text: No number range elements (base categories) can be determined

What causes this issue?

You want to maintain number range intervals for materials or services.
The system therefore tried to determine all
<DS:GLOS.5E41DD897E4DD411AE7500A0C9EAD00F>base categories</> in the
<DS:GLOS.AB74A6C39575D311AE680060B03C9BBE>category hierarchy</> assigned
to the application <LS>Product</> because number range intervals can be
assigned to these base categories. However, no corresponding base
categories could be determined. This can, for example, be because:
Number assignment has not been configured in your system to include the
product type <LS>Material</> or <LS>Service</>, or a
<DS:DE.COMT_PRODUCT_TYPE_NUMREF>reference product type for number
assignment</> has not been assigned to the product type.
No hierarchy exists that is assigned to the application <LS>Product</>.
No categories are assigned to the hierarchy that is assigned to the
application <LS>Product</>.
The hierarchy assigned to the application <LS>Product</> has no base
categories that are assigned to the relevant
<DS:GLOS.5EA791C39674D3119B4A0060B0671ACC>product type</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Using the following transactions, check the settings for number
assignment and for the hierarchy assigned to the application <LS>Product
</>:
<DS:TRAN.COMM_PRAPPLCAT>Assign hierarchies to applications</>
<DS:TRAN.COMCPRTYPENRO>Number assignment control</>
<DS:TRAN.COMC_MATERIALID_ALL>Number range maintenance for materials</>
<DS:TRAN.COMM_HIERARCHY>Hierarchy maintenance</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_CUST000 - No number range elements (base categories) can be determined ?

  The SAP error message COM_PRODUCT_CUST000 indicates that the system is unable to determine the number range elements (base categories) for a product. This typically occurs in the context of Product Master Data management, particularly when creating or maintaining product master records in SAP.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Number Range Configuration: The number range for the product category you are trying to use has not been defined in the system.
  Incorrect Product Category: The product category you are trying to assign may not be correctly set up or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the number range configuration.
  Customizing Settings: The customizing settings for the product master may not be properly configured, leading to the inability to determine the number range.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Look for the number range object related to product master data (e.g., COM_PRODUCT).
  Ensure that the number ranges are defined and active for the relevant product categories.
  
  
  
  Verify Product Category:
  
  Check if the product category you are trying to use is correctly defined in the system.
  Use transaction code CMM1 to view and maintain product categories.
  
  
  
  Review Customizing Settings:
  
  Navigate to the customizing settings for product master data (transaction code SPRO).
  Ensure that all necessary settings related to product categories and number ranges are correctly configured.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify product master data and number range settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes related to the error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO: Number Range Objects
  CMM1: Maintain Product Categories
  SPRO: Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Authorizations: Ensure that the user roles and profiles are correctly set up to allow access to the necessary transactions and configurations.
  
  By following these steps, you should be able to identify and resolve the cause of the COM_PRODUCT_CUST000 error in SAP.