How To Fix COM_PRODUCT_BOM014 - Internal error occurred when calling a function module

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_BOM - Error Messages in Development Class of Same Name

• Message number: 014

• Message text: Internal error occurred when calling a function module

What causes this issue?

An internal error occurred when a function module was called.

System Response

Processing cannot be performed.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The error occurred when the function module &V1& was called. The error
value was &V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_BOM014 - Internal error occurred when calling a function module ?

  The SAP error message COM_PRODUCT_BOM014 indicates that an internal error occurred when calling a function module related to Bill of Materials (BOM) processing. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the function module itself.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the BOM data or related master data (like material master, plant data, etc.).
  Configuration Issues: Incorrect configuration settings in the BOM or related modules can lead to this error.
  Function Module Issues: The function module being called may have bugs or may not be properly implemented.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can also lead to internal errors.
  System Bugs: There may be known bugs in the version of SAP you are using that could cause this error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify the BOM data for the material in question. Ensure that all components and their quantities are correctly defined.
  Use transaction codes like CS03 (Display BOM) to check the BOM details.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to BOM processing in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can try to debug the function module that is causing the error. This may help identify the specific issue.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action that triggered the error. You can check this with your SAP security team.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error or providing patches.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message, transaction details, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CS01 (Create BOM), CS02 (Change BOM), and CS03 (Display BOM) for BOM management.
  SAP Documentation: Review SAP documentation related to BOM processing for best practices and troubleshooting steps.
  Community Forums: Check SAP community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.