How To Fix COM_PRODUCT_ARCHIVE054 - Product &1 not deleted: PME server not active

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_ARCHIVE - Messages for Archiving and Deletion of Products

• Message number: 054

• Message text: Product &1 not deleted: PME server not active

What causes this issue?

Product &V1& has multiple-value attributes and the status 'To Be
Deleted'. To delete products with multiple-value attributes it is
imperative that the PME Server in Customizing is activated so that you
can access the multiple-value attribute information at program runtime
(using the PME Interface).

System Response

The deletion program leaves the product &V1& out and continues
processing the next product from the selection. Products without
multiple-value attributes are neither affected by the problem nor the
exclusion of the product &V1&.
The deletion program can be restarted. That means it can be resumed at
any time without leading to inconsistencies in the dataset. If the
product &V1& has been left out of the deletion because of Customizing or
PME Interface reasons it is automatically reselected for deletion during
the next deletion run.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your PME Customizing and the availability of the PME Interface.
Once the PME Interface is available, plan the deletion program to run
again either immediately or periodically. If the lock problem reoccurs
for the same product over a long period of time, check if the product
can still be accessed on the application side.
If you have any doubts contact SAP Support or create a message for the
problem.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_ARCHIVE054 - Product &1 not deleted: PME server not active ?

  The SAP error message COM_PRODUCT_ARCHIVE054 indicates that a product could not be deleted because the Product Master Data (PME) server is not active. This error typically occurs in the context of product archiving or deletion processes within SAP's Product Lifecycle Management (PLM) or similar modules.
  Cause:
  The primary cause of this error is that the PME server, which is responsible for handling product master data operations, is not running or is not accessible. This can happen due to various reasons, such as:
  
  PME Server Not Started: The PME server may not have been started or may have crashed.
  Network Issues: There may be network connectivity issues preventing access to the PME server.
  Configuration Issues: The PME server may not be properly configured in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the PME server.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check PME Server Status:
  
  Verify if the PME server is running. You can do this by checking the server status in the SAP system or using transaction codes like SM51 to view active application servers.
  
  
  
  Start the PME Server:
  
  If the PME server is not running, start it. This may require administrative access to the server or system.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing access to the PME server. You can test connectivity using tools like ping or telnet.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the PME server in the SAP system. Ensure that all necessary parameters are correctly set.
  
  
  
  Check Authorizations:
  
  Ensure that the user attempting to delete the product has the necessary authorizations to perform this action. You may need to consult with your SAP security team.
  
  
  
  Consult Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction codes like SLG1 to check application logs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM51 (to check server status), SLG1 (to view logs), and SE38 (to run reports).
  Documentation: Review SAP documentation related to Product Master Data and PME server configuration for more detailed guidance.
  System Monitoring: Implement monitoring tools to keep track of the PME server's status and performance to prevent future occurrences of this issue.
  
  By following these steps, you should be able to resolve the error and successfully delete the product in question.