How To Fix COM_PRODUCT_API072 - Errors occurred when uploading product &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_API - Messages for Product Interfaces

• Message number: 072

• Message text: Errors occurred when uploading product &1 &2 &3

What causes this issue?

An error occurred when trying to transfer the data of product &V1& to
the OLTP System &V3& via the RFC destination &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try to correct the errors.
They might have occurred for the following reasons:
The Customizing settings for the OLTP System and the CRM System do not
match.
Check that the correct settings were transferred from the OLTP System
to the CRM System during the Customizing download and that any
Customizing data entered subsequently in the CRM System was also
entered in the OLTP System.
The material is being processed in the OLTP System by another user or
process and therefore cannot be changed.
Perform the upload again later.
In the OLTP System, there are certain fields in material master
maintenance (industrial or retail) which are defined as required entry
fields but cannot be maintained in the CRM System. They therefore
cannot be transferred to the OLTP System by an upload.
If the problem occurs when you create or change industrial materials,
you should try and change the field selection for the fields which
cannot be provided with data by an upload. Make sure that these fields
are not required entry fields.
If the problem occurs when you create or change retail materials, you
should also change the field selection here appropriately or create a
reference material for the material groups concerned. This will mean
that the necessary data which is not provided by the upload can be
added automatically from the reference material.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_API072 - Errors occurred when uploading product &1 &2 &3 ?

  The SAP error message COM_PRODUCT_API072 indicates that there were errors encountered during the upload of product data. This error typically occurs in the context of the SAP Product Master Data Management, particularly when using the Product Master API for uploading product information.
  Causes:
  
  Data Validation Issues: The data being uploaded may not meet the required validation rules set in the system. This could include missing mandatory fields, incorrect data formats, or invalid values.
  Authorization Issues: The user performing the upload may not have the necessary authorizations to create or modify product data.
  Technical Issues: There could be technical problems such as network issues, system downtime, or issues with the API itself.
  Configuration Issues: The system configuration may not be set up correctly to handle the product data being uploaded.
  
  Solutions:
  
  Check Data Quality: Review the data being uploaded to ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats and constraints.
  Review Error Logs: Check the detailed error logs or messages that accompany the COM_PRODUCT_API072 error. These logs can provide specific information about what went wrong during the upload process.
  User Authorizations: Ensure that the user has the necessary permissions to perform the upload. This may involve checking roles and authorizations in the SAP system.
  Test in a Development Environment: If possible, test the upload process in a development or test environment to identify any issues without affecting production data.
  Consult Documentation: Refer to SAP documentation or help resources for the specific API being used to understand the requirements and constraints for product uploads.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the COM_PRODUCT_API072 error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for manual checks.
  API Documentation: Review the API documentation for the Product Master to understand the expected input and output parameters, as well as any specific requirements for data uploads.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully upload the product data.