How To Fix COM_PRODUCT_API065 - No SAP sales organization found for CRM sales organization &1

COM_PRODUCT_API065 - Overview

• Message type: E = Error

• Message class: COM_PRODUCT_API - Messages for Product Interfaces

• Message number: 065

• Message text: No SAP sales organization found for CRM sales organization &1

What causes this issue?

Product master data was maintained in CRM for the sales organization
&V1&. When the data is uploaded, the CRM sales organization has to be
mapped to the sales organization of the SAP system. However, no sales
organization in the SAP system could be found for the CRM sales
organization &V1& .

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the relevant sales organization for the CRM sales organization
&V1& in the organization model.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_API065 - No SAP sales organization found for CRM sales organization &1 ?

  The SAP error message COM_PRODUCT_API065 indicates that the system could not find a corresponding SAP sales organization for the specified CRM sales organization. This error typically occurs in scenarios where there is a mismatch or misconfiguration between the CRM and ERP systems, particularly in the context of product and sales organization data.
  
  Cause:
  
  Missing Configuration: The sales organization in the CRM system is not properly configured in the ERP system.
  Data Synchronization Issues: There may be issues with data synchronization between the CRM and ERP systems, leading to discrepancies in sales organization data.
  Incorrect Mapping: The mapping between CRM sales organizations and ERP sales organizations may not be set up correctly.
  Master Data Issues: The relevant master data (like customer master or material master) may not be maintained correctly in the system.
  
  
  Solution:
  
  
  Check Configuration:
  
  Ensure that the sales organization in the CRM system is defined in the ERP system. You can do this by navigating to the