How To Fix COM_PRODUCT825 - Only one category may be marked as 'Default' per hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT - General Messages on Products

• Message number: 825

• Message text: Only one category may be marked as 'Default' per hierarchy

What causes this issue?

The <LS>Default</> indicator was set for more than one category in the
hierarchy &V1&. This means that when an individual object is created
using product data, more than one category from the same hierarchy would
be assigned to the individual object, which is not allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Remove the excess <LS>Default</> indicators.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT825 - Only one category may be marked as 'Default' per hierarchy ?

  The SAP error message COM_PRODUCT825 indicates that there is an issue with the categorization of products in the system. Specifically, it states that only one category can be marked as 'Default' within a given hierarchy. This error typically arises when you attempt to set multiple categories as the default for the same hierarchy, which is not allowed.
  Cause:
  
  Multiple Default Categories: You have more than one category marked as 'Default' within the same product hierarchy.
  Incorrect Configuration: The configuration of product categories may have been set up incorrectly, leading to multiple categories being designated as default.
  
  Solution:
  To resolve this error, you need to ensure that only one category is marked as 'Default' within the hierarchy. Here are the steps to do this:
  
  Identify the Hierarchy: Determine which product hierarchy is causing the issue.
  Review Categories: Check all categories within that hierarchy to see which ones are marked as 'Default'.
  Modify Category Settings:
  
  Navigate to the relevant configuration settings in SAP.
  Change the status of the additional categories marked as 'Default' to a non-default status.
  Ensure that only one category remains marked as 'Default'.
  
  
  Save Changes: After making the necessary adjustments, save your changes.
  Test: Attempt to perform the action that previously triggered the error to confirm that it has been resolved.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific documentation related to product categorization and hierarchies for more detailed guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like COM_PRODUCT or COM_HIERARCHY) that may help you navigate the product hierarchy settings.
  User Roles: Ensure that you have the necessary permissions to make changes to product categories and hierarchies.
  Consulting with Colleagues: If you are unsure about which category should be marked as 'Default', consult with your team or a product owner to make an informed decision.
  
  By following these steps, you should be able to resolve the COM_PRODUCT825 error and ensure that your product categories are correctly configured.