How To Fix COM_PRODUCT819 - Reference product data no longer available

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT - General Messages on Products

• Message number: 819

• Message text: Reference product data no longer available

What causes this issue?

When the relationship to a reference product is deleted, the referenced
data is no longer available. Which data is referenced is specified in
category maintenance.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT819 - Reference product data no longer available ?

  The SAP error message COM_PRODUCT819 indicates that the reference product data you are trying to access is no longer available. This typically occurs in the context of SAP's Product Lifecycle Management (PLM) or similar modules where product data is managed.
  Cause:
  
  Data Deletion: The reference product data may have been deleted or archived in the system.
  Data Migration: If there has been a recent data migration or system upgrade, the reference data might not have been migrated correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the reference product data.
  Configuration Changes: Changes in configuration settings or product hierarchies may lead to the unavailability of certain reference data.
  
  Solution:
  
  Check Data Availability: Verify if the reference product data exists in the system. You can do this by searching for the product in the relevant transaction (e.g., using transaction codes like MM03 for material master).
  Review Deletion/Archiving Logs: If the data was deleted or archived, check the logs or consult with your SAP Basis or data management team to see if it can be restored.
  Authorization Check: Ensure that the user has the necessary permissions to access the reference product data. This may involve checking user roles and authorizations in the system.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further, especially if it relates to system configuration or data integrity issues.
  Recreate Reference Data: If the reference product data is essential and cannot be restored, you may need to recreate it manually in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MM01 (Create Material), or COM_PRODUCT (Product Management) to navigate product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation related to Product Lifecycle Management (PLM) or the specific module you are working with for more context on managing product data.
  
  If you continue to experience issues, consider reaching out to SAP support for more tailored assistance based on your specific system configuration and version.