How To Fix COM_PRODUCT766 - No CRM keys exist for text object &1 or text ID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT - General Messages on Products

• Message number: 766

• Message text: No CRM keys exist for text object &1 or text ID &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT766 - No CRM keys exist for text object &1 or text ID &2 ?

  The SAP error message COM_PRODUCT766 indicates that there are no CRM keys available for the specified text object and text ID. This typically occurs in scenarios where the system is trying to retrieve or process text information related to a product or service, but the necessary keys are missing.
  Cause:
  
  Missing Text Entries: The text object or text ID specified does not have any associated entries in the CRM system.
  Incorrect Configuration: The configuration for the text object or text ID may not be set up correctly in the system.
  Data Migration Issues: If data was migrated from another system, some text entries may not have been transferred correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the text entries.
  
  Solution:
  
  
  Check Text Entries:
  
  Go to the relevant transaction (e.g., CRM product master) and check if the text entries for the specified text object and text ID exist.
  If they do not exist, you may need to create them.
  
  
  
  Create Missing Text:
  
  If the text entries are missing, you can create them using the appropriate transaction (e.g., CRMD_ORDER for CRM orders or CRMD_ORDERADM_H for header data).
  Ensure that you are using the correct text object and text ID.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the text object in the customizing settings (transaction SPRO).
  Ensure that the text object is correctly defined and linked to the relevant CRM keys.
  
  
  
  Data Migration Review:
  
  If this issue arose after a data migration, review the migration process to ensure that all necessary text entries were included.
  You may need to re-import or manually create missing entries.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to view and edit text entries.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Related Information:
  
  Text Objects: In SAP, text objects are used to manage text data associated with various business objects. Each text object can have multiple text IDs that represent different types of texts (e.g., descriptions, notes).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE78 (SAP ArchiveLink), and SPRO (Customizing) for configuration checks.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.