How To Fix COM_PRODUCT763 - Enter a description for sales organization &1

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT - General Messages on Products

• Message number: 763

• Message text: Enter a description for sales organization &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT763 - Enter a description for sales organization &1 ?

  The SAP error message COM_PRODUCT763 typically occurs when you are trying to create or maintain a product in the SAP system, and the system requires a description for the sales organization specified. This error indicates that the description field for the sales organization is either empty or not filled in correctly.
  Cause:
  The primary cause of this error is that the sales organization you are working with does not have a corresponding description in the system. This can happen if:
  
  The description for the sales organization was never entered.
  The description was deleted or not maintained properly.
  There is a configuration issue in the product master data.
  
  Solution:
  To resolve the COM_PRODUCT763 error, you can follow these steps:
  
  
  Check Sales Organization Data:
  
  Go to the transaction code OVX5 (or use the relevant transaction for your version of SAP) to check the sales organization settings.
  Ensure that the sales organization has a valid description.
  
  
  
  Maintain Product Master Data:
  
  Use transaction code MM02 (for material master) or BP (for business partner) depending on the context of the product.
  Navigate to the sales organization data view and ensure that the description is filled in for the relevant sales organization.
  
  
  
  Create or Update Description:
  
  If the description is missing, enter a valid description for the sales organization.
  Save the changes and try to perform the action that triggered the error again.
  
  
  
  Check User Authorizations:
  
  Ensure that you have the necessary authorizations to make changes to the sales organization data.
  
  
  
  Consult Documentation:
  
  If you are unsure about the required fields or descriptions, refer to your organization's documentation or consult with a colleague who is familiar with the product master data setup.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Manual: Refer to the user manual or help documentation for your specific SAP version for more detailed instructions on maintaining product master data.
  
  By following these steps, you should be able to resolve the COM_PRODUCT763 error and successfully enter a description for the sales organization in question.