How To Fix COM_PRODUCT700 - * Messages on Descriptions


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT - General Messages on Products

  • Message number: 700

  • Message text: * Messages on Descriptions

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT700 - * Messages on Descriptions ?

    The SAP error message COM_PRODUCT700 typically relates to issues with product descriptions in the SAP system, particularly in the context of the SAP Customer Relationship Management (CRM) or SAP Advanced Planning and Optimization (APO) modules. This error can occur when there are inconsistencies or missing information in the product master data.

    Cause:

    1. Missing Descriptions: The product may not have a description defined in the relevant language or for the specific organizational unit.
    2. Inconsistent Data: There may be inconsistencies in the product master data, such as missing fields or incorrect entries.
    3. Data Transfer Issues: If data is being transferred from another system or module, there may be issues with the data mapping or transfer process.
    4. Authorization Issues: The user may not have the necessary permissions to view or edit product descriptions.

    Solution:

    1. Check Product Master Data:

      • Navigate to the product master data in the relevant module (e.g., CRM or APO).
      • Ensure that all required fields, including descriptions, are filled out correctly for all relevant languages and organizational units.
    2. Maintain Descriptions:

      • If descriptions are missing, add them using the appropriate transaction code (e.g., MM02 for material master data).
      • Ensure that the descriptions are consistent and meet the required standards.
    3. Data Consistency Check:

      • Run data consistency checks to identify any discrepancies in the product master data.
      • Use transaction codes like SE11 to check the database tables for any inconsistencies.
    4. Review Data Transfer Processes:

      • If the error occurred during a data transfer, review the data mapping and transfer processes to ensure that all necessary fields are being populated correctly.
    5. Check Authorizations:

      • Verify that the user has the necessary authorizations to access and modify product descriptions.
      • If needed, consult with your SAP security team to adjust user roles and permissions.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, MM03 for material master data maintenance, and CRMD_ORDER for CRM order management.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on product master data management and error handling.
    • Community Forums: Engage with SAP community forums or user groups for shared experiences and solutions related to this error.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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